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Warranty

This product is covered by a ONE YEAR IN-HOME PARTS & LABOR WARRANTY. This warranty is in addition to the standard warranty from the manufacturer which is listed below. Where the manufacturer's warranty is less than one year, this warranty will provide additional coverage of both parts and labor for the entire one year period starting from the date of purchase.

MANUFACTURERS WARRANTY:

FIVE-YEAR LIMITED WARRANTY

For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Structural frame components, including:
  • Main frame
  • Seat post
THIRTEEN-MONTH LIMITED WARRANTY

For thirteen (13) months from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Electronic components, including:
  • Charger Assembly
  • Controller
  • Joystick
Main frame assemblies, including:
  • Anti-tip forks
  • Caster forks
  • Caster beam
  • Metal seat framing
Other components, including:
  • Brakes (electronic function ONLY)
  • Bearings and bushings
  • Electrical Harness
  • Motor/gearbox assembly
  • Plastic components, excluding body
  • Front rigging mounting brackets
SIX-MONTH LIMITED WARRANTY

The batteries are covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.

RECONDITIONED UNITS WARRANTY

All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear.
  • ABS Plastic shrouds
  • Brake Pads
  • Motor brushes
  • Tires and tubes
  • Upholstery and seating
  • Fuses/Bulbs
  • Circumstances beyond the control of Pride
  • Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products Corporation
  • Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
  • Contamination
  • Abuse, misuse, accident, or negligence
  • Battery fluid spilled or leakage
  • Commercial use, or use other than normal
  • Improper operation, maintenance, or storage
Note: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.

SERVICE CHECKS AND WARRANTY SERVICE

Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser.

Failure to follow the instructions, warnings, and notes in the owner's manual and those located on your Pride product can result in personal injury or product damage and will void Pride's product warranty.

There is no other express warranty.

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow exclusion of limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may have other rights which vary from state to state.
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