After we bought this chair we had a challenge in that we thought it was too tall for my father. You very kindly offered to take it back or look for a solution of putting a pillow under his feet. You asked me to write you back and tell you how it went, and I am sorry I never did.
In fact, the pillow did work, and over time for some reason he does not even seem to need it. I want to thank you for your amazing customer service and your kindness and consideration.
(You are welcome to use this as a review on your site IF you only use my first name and no other identifying info.)
I hope you are doing well and have a wonderful 2023.