The ApexLift 650HD you purchased is guaranteed by Apex Dynamics Healthcare Products, L.L.C. ("Apex Dynamics") to be free from defects in material and workmanship under normal use and service. The warranty period for this product is twelve (12) months from the date of purchase by the original purchaser, excluding the batteries, which are warranted for six (6) months only. This warranty shall be voided upon transfer of ownership of this product. Apex Dynamics agrees to repair or replace this product, at our discretion and at no charge, within the warranty period provided the product is delivered to Apex Dynamics or its Authorized Service Center in its original packaging or equivalent; is fully insured with all shipping charges prepaid; and that Apex Dynamics consents the unit is defective. The repaired or replacement unit shall be warranted for a period equal to the balance of the defective unit's warranty period. A handling charge of $50.00 will be applied to any returned product proven to be not defective. For warranty service, please contact the dealer from whom you purchased your ApexLift product. You may also contact Apex Dynamics at 1-800-742-0453 should warranty service not be available from your dealer. NOTE: You must never return the product to your dealer or to Apex Dynamics at any time without the verbal consent of either party.
To ensure the best service to our customers, Apex Dynamics requires the following information to be included with the returned unit:
- Model Name/Number and Serial Number on the packaging.
- Proof of purchase, i.e. a copy of the original invoice from either Apex or its dealer.
- A Return Authorization number (RA#) obtained by calling Apex Dynamics prior to the return of the product. The RA# must be clearly indicated on the outside of the packaging.
- A detailed description of the problem and its symptoms on a note.
This warranty shall not apply to any product which has been repaired or altered in any way so as, in our judgment, to affect its functionality and durability, nor to any product subject to abuse, misuse, negligence or accident, improper maintenance, improper installation, nor to any product used with other parts, components and/or accessories with quality and/or specifications not compatible with this product. This warranty does not cover products that have been impaired by occurrences considered Acts of God over which Apex Dynamics has no control. This warranty shall also be voided if any required periodic maintenance, if applicable, has not been properly performed on this product.
This warranty and the aforementioned remedies presented are exclusive and in lieu of all other express or implied warranties. No other representations or claims shall be binding or obligate Apex Dynamics in any way. Any warranty applicable to this product is limited to the aforementioned period indicated. In no event shall Apex Dynamics be liable for any special, incidental, or consequential damages; loss of revenue; or cost of replacement goods; resulting from the use or malfunction of this product to the associated equipment on which and with which it is used. This warranty gives specific legal rights and you may be entitled to other rights that vary from state to state.